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Supports the escrow team with opening orders, reviewing title commitments, clearing title issues, interpreting agreements, and communicating with customers throughout the escrow process. Performs administrative duties, uses Microsoft Office and other transaction technologies, and helps deliver a positive customer experience. This is an in-office role in Carthage, Missouri.

Serves as the primary liaison between mortgage servicing clients and internal teams. Manages loan-level inquiries, document requests, servicing records, reporting materials, request pipelines, communications, and issue resolution. Coordinates cross-functional responses, maintains accurate records, monitors service-level expectations, identifies client concerns, and supports process improvements. Requires extensive mortgage servicing experience, client-facing communication skills, organizational ability, and familiarity with servicing platforms such as MSP.

Examines commercial property titles and chains of title within Wisconsin, searches public records, prepares initial title commitments, and summarizes documents affecting title condition. May abstract residential property records and performs related duties under experienced team guidance. The role requires attention to detail, research, analytical, problem-solving, customer service, and Microsoft Office skills.

Maintain relationships with Trust Accounting clients and provide routine to complex reconciliation services. Compare escrow accounting records, identify discrepancies, investigate causes, and collaborate with clients to resolve issues. Ensure the accuracy and integrity of financial data while analyzing customer needs and recommending solutions. The role requires accounting or audit experience, strong analytical and communication skills, attention to detail, knowledge of accounting principles, and proficiency with Microsoft applications and financial software.

Provides underwriting counsel and authorization for commercial real estate title insurance commitments and policies. Applies underwriting standards within delegated authority, advises personnel on real estate settlement services, and develops underwriting guidelines. The role requires analyzing transaction risks, applying real estate law, negotiating solutions, communicating complex or unfavorable information tactfully, and collaborating with internal teams and customers.

Administers employee health, welfare, wellbeing, and paid-time-off programs. Reconciles benefits accounts, vendor bills, enrollment data, and financial activity; analyzes costs, trends, budgets, and variances; supports regulatory filings and compliance; resolves employee and vendor issues; prepares reports and benefits communications; and maintains accurate plan administration under applicable laws.

Designs, develops, tests, and deploys scalable big data platforms, data pipelines, warehouses, and applications. Improves data delivery infrastructure, automates processes, troubleshoots data issues, and enhances reliability, efficiency, and quality. Collaborates with software developers, database architects, analysts, data scientists, and business teams to deliver effective data architectures and solutions.

Owns the strategy, governance, risk management, automation, and operational expansion of the bank’s ACH program. The role monitors performance, coordinates audits and regulatory compliance, leads system implementations and vendor relationships, develops policies and training, manages incidents, and provides recommendations to senior leadership. It requires deep ACH expertise, cross-functional leadership, and experience scaling payment operations in a regulated financial-services environment.

Leads mortgage document and loan transaction processing for assumptions, partial releases, and land transactions. Reviews and prepares loan files, researches exceptions, performs reconciliations, coordinates with internal teams, clients, customers, vendors, and external parties, and recommends process improvements. Serves as a subject matter expert, troubleshoots complex issues, develops procedures and job aids, and helps coordinate team activities.

Processes specialized mortgage servicing transactions, including partial releases, land additions, and easements. Reviews loan, property, title, legal, valuation, and survey documentation; determines eligibility; coordinates investor, insurer, client, title, appraisal, and legal approvals; resolves deficiencies; tracks transactions through completion; maintains records; and escalates complex issues while ensuring regulatory and company compliance.