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The Senior Manager of Onboarding and Adoption is responsible for enhancing customer engagement and satisfaction through effective onboarding, education, and adoption processes. This role requires overseeing team operations, managing the onboarding project from contract signing to support transition, and ensuring client needs are met while fostering team development and analyzing performance metrics.

The Business Development Representative will utilize sales automation and prospecting tools to identify leads, engage with potential clients, run outbound campaigns, manage CRM records, and report on lead generation efforts. This role is crucial for supporting the Sales team and driving pipeline growth in a dynamic, tech-driven environment.

The VP of Customer Success will lead the customer success operations at Open LMS, focusing on customer onboarding, support, and retention. Responsibilities include strategic decision-making, empowering managers, enhancing customer journeys, driving change for better customer support, and managing global teams to improve customer engagement and satisfaction.

The staff accountant will support the monthly close, reconcile accounts, prepare financial documents, and assist with audits. They will interact with internal staff to resolve issues and participate in various special projects.