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Partner with manufacturing and operations leaders to develop and execute people strategies. Coach managers, translate workforce data into actionable insights, support employee engagement and retention, lead workforce planning and organizational design, and collaborate with Total Rewards, Talent Acquisition, HR Operations, and People Relations. Build relationships with frontline and hourly employees and support shift-based schedules and site visits.

Serve as a product and solution expert for Enliven Health's pharmacy portfolio to drive adoption, optimize workflows, deliver trainings, lead pre- and post-implementation engagements, monitor usage metrics, produce customer deliverables, and collaborate with Sales and Customer Success to support renewals, expansion, and customer outcomes.

Leads reconciliation services and customer relationships during onboarding and ongoing support. Responsibilities include customer communications, training, report development, reconciliation data analysis, claims research, issue resolution, documentation, escalation of technical problems, and maintaining cases in NetSuite. The role also coaches staff and customers, supports billing and claims processes, ensures HIPAA compliance, and completes recurring reconciliation reports.

Leads reconciliation services and customer relationships during onboarding, training, reporting, claims research, and issue resolution. Communicates required customer actions, analyzes reconciliation trends, supports accounting protocols, maintains NetSuite cases, escalates technical issues, and ensures HIPAA-compliant handling of information. The role also coaches staff and customers, manages complaints, oversees reports, and completes quarterly unposted claims reporting for assigned stores.

Designs, analyzes, tests, and releases mechanical assemblies and subassemblies from concept through manufacturing. Performs root cause analysis, feasibility studies, tolerance stack-ups, FMEA activities, design changes, verification testing, and technical documentation. Collaborates with manufacturing, quality, supply chain, and service teams to improve reliability, manufacturability, cost, and serviceability. Manages multiple engineering tasks and supports field issues through occasional domestic and international travel.

Generate new business and manage sales to independent single-store pharmacies. Prospect, qualify leads, manage the sales cycle, use Salesforce for CRM, collaborate with cross-functional teams, meet sales quotas, and represent the company at meetings and conferences.

Collaborate with teams to develop and improve software, utilizing AI tools during testing, documentation, and mentorship in engineering practices.

The role involves sustaining engineering for automation hardware, including component selection, electrical design updates, testing, troubleshooting, and cross-functional collaboration.

As a Senior Product Designer, you will lead the design of end-to-end user journeys, create high-fidelity prototypes, integrate AI, and enhance healthcare workflows through collaboration and mentorship.

Lead technical strategy and architecture for pharmacy robotics and automation. Drive product development from concept through commercialization, resolve complex technical challenges, and align cross-functional teams (product, manufacturing, quality, supply chain, service) to deliver scalable, reliable hardware-software systems.