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The Senior Manager, Senior Counsel will provide legal advice on export controls and trade laws, manage compliance initiatives, and supervise legal matters related to technology transfer and regulatory risk across Capital One. This role involves collaboration with senior leadership and cross-functional teams to ensure adherence to applicable regulations and industry standards.

As an Operations Servicing Strategy Manager, you will lead strategic initiatives to transform customer service experiences, collaborate with business partners, influence stakeholders, and drive operational excellence. Responsibilities include setting strategic direction, influencing product design, leading cross-functional teams, and ensuring operational efficiency. Strong leadership, communication, and problem-solving skills are essential for this role.

As a Manager of Operations Servicing Strategy, you will lead strategic initiatives to transform customer service experiences, collaborate with business and strategy partners, and ensure breakthrough business results. Your responsibilities include setting strategic direction, influencing key stakeholders, leading horizontally across teams, and providing operational excellence. This role requires strong leadership, project management, and communication skills.