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As a Customer Support Representative at Parsley Health, you will provide high-quality service to members via email, SMS, and phone. Responsibilities include onboarding calls, managing cancellations, assisting with inquiries about the program, and working closely with clinical and sales departments to ensure member satisfaction.

The VP of Operations will lead the scalability and excellence of product and service delivery at Parsley Health, focusing on operational excellence to enhance member and provider experiences while driving business growth. This role involves the definition of clinical operations strategies, management of clinical personnel, oversight of operational metrics, and partnership with various teams to refine care delivery models and product roadmaps.

The SVP of Marketing will develop and execute comprehensive strategies for customer acquisition, engagement, and retention, overseeing all marketing channels and ensuring alignment across product, sales, and customer service teams.