The Senior Manager, Lifecycle Marketing oversees pre-sale and post-sale marketing strategies, utilizing Customer.io to design, execute, and optimize complex lifecycle campaigns across email and SMS.

Lead and build backend services powering member-facing workflows and internal tools. Provide technical leadership across pods, design scalable reliable systems, improve deployments/observability/incident response, participate in code reviews, and partner with Product and Design to deliver measurable outcomes. Implement AI-forward solutions responsibly while maintaining high engineering quality and testing discipline.

The Lead Backend Software Engineer will build backend services, lead technical execution, design systems, and partner with product teams to enhance healthcare products.