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Leads and develops Account Executive teams to exceed revenue targets through coaching, demo execution, pipeline optimization, accountability, and performance management. Uses Salesforce and sales intelligence tools to monitor funnels and forecast results. Collaborates with Sales Development, Enablement, Revenue Operations, Marketing, and Product teams to improve conversion and sales effectiveness. The role is onsite at Weave’s Lehi headquarters.

Manage a portfolio of 250 payments customers to drive retention, processing growth, and profitability. Build relationships with business owners and finance leaders, conduct proactive outreach and business reviews, investigate performance declines, discuss pricing, coordinate payment issue resolution, and maintain account plans. Analyze customer data, identify risks and opportunities, share customer insights, and collaborate with Customer Success, Support, Product, Sales, Marketing, and Analytics teams.

Leads a US Salesforce development pod while owning enterprise architecture across Salesforce clouds, CPQ, billing, finance systems, and integrations. Advises stakeholders, manages technical standards, oversees Agile delivery, and drives scalable solutions using Apex, LWC, Flow, APIs, MuleSoft, event-driven integrations, and CI/CD. The role also provides people leadership, mentoring, global team coordination, security oversight, and platform performance optimization.

Leads product operations by improving roadmap planning, cross-functional execution, dependency management, operational processes, and organizational effectiveness. Partners with Product, Engineering, Design, and business leaders on complex initiatives, builds reporting and dashboards, translates data into actionable insights, and drives continuous improvement across product development workflows.

Own inbound and growth product marketing for AI-powered healthcare solutions across mid-market and enterprise segments. Develop positioning, value propositions, buyer journey messaging, customer ROI narratives, competitive intelligence, sales enablement, and market research. Partner cross-functionally with Sales, Product, Growth Engineering, customers, and external partners to accelerate pipeline, revenue, expansion, and product roadmap decisions.

Develops and delivers revenue enablement programs for payments and upsell products. Diagnoses skill and behavior gaps, conducts training, creates enablement content, analyzes product performance, and partners with Product, Marketing, Sales Operations, Customer Success, and leadership to improve sales, retention, customer experience, and adoption of tools and processes.

Leads compensation strategy and administration, including market benchmarking, pay equity, financial modeling, incentive and equity programs, annual compensation cycles, executive compensation, and workforce analytics. Partners with HR, Finance, and business leaders to develop recommendations, improve processes, ensure compliance, and communicate compensation programs. Provides mentorship and leads strategic compensation initiatives.

Own the new-hire experience for sales and post-sales teams by coordinating onboarding sessions, coursework, shadowing, technology needs, resources, and communication channels. Facilitate training, particularly for SDRs, maintain learning materials, track certifications and ramp performance, produce reports, and identify program improvements. Partner cross-functionally with revenue leadership and support culture and retention throughout onboarding.

Manages merchant chargeback disputes by collecting evidence, submitting timely responses, communicating outcomes, overseeing disputed funds, and maintaining accurate records. Supports fraud monitoring and learns card network regulations and industry practices. The role requires strong organization, attention to detail, communication, analytical problem-solving, and Salesforce case-management skills. This is a hybrid position based in Lehi, Utah, reporting to the Payments Risk Manager.

Leads and mentors product designers while partnering with Product and Engineering on strategy, roadmaps, experience vision, research, design quality, and scalable user experiences. The role includes coaching, performance management, hiring, retention, cross-product UX initiatives, and advocacy for validated healthcare practice user needs across a distributed team.