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As an Account Executive, you will drive new customer acquisition through a full-cycle sales role that includes developing and managing a pipeline, conducting customer needs analysis, and collaborating with cross-functional teams to ensure a successful hand-off post-sale. Communication and problem-solving skills are essential.

In this role, you will lead the In-App squad, focusing on building and scaling messaging solutions like in-app messages and push notifications. You will mentor engineers, oversee technical execution, partner with Product and Design teams, and drive initiatives that align engineering with business goals. You will also participate in technical discussions and advocate for user preferences in engineering decisions.

The Senior Manager of Product Education at Customer.io will lead the development of a cohesive vision for product learning, enhance customer understanding of the platform, manage a technical writing team, and create impactful educational resources like videos and training academies.