Serves as the primary client contact, handling inbound and outbound inquiries about products and services. Maintains customer records, resolves complaints, communicates across channels, and liaises with internal customer operations and sales teams to deliver a positive client experience.

PowerPay seeks a Software Engineer to manage development tasks from requirements to deployment, focusing on backend services and AWS infrastructure. Responsibilities include writing Python and SQL, utilizing AI tools, maintaining data pipelines, and ensuring communication with stakeholders.

Design, develop, and maintain backend services and APIs for loan origination and servicing. Build middleware, database schemas, and automated tests; troubleshoot integration and performance issues; ensure security and data privacy; collaborate with cross-functional teams and participate in agile planning and reviews.