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The Senior Operations Manager oversees warehouse performance, manages teams, ensures safety compliance, and implements strategic action plans to optimize operations.

The HR Coordinator supports onboarding, personnel record maintenance, employment verification, HR inquiries, policy compliance, and orientation training. The role serves as a frontline contact for fulfillment center employees, maintains confidentiality, escalates employee relations concerns, assists with HRIS navigation, and supports small HR projects. Success requires strong organization, interpersonal skills, discretion, adaptability, and the ability to prioritize competing needs in a fast-changing environment.

Leads daily operations at a food-based fulfillment center, managing managers and supervisors across receiving, inventory, maintenance, quality control, prep, production, and shipping. Oversees scheduling, KPIs, reporting, productivity, continuous improvement, team development, and supply chain coordination. Serves as the site SQF Practitioner, maintaining food safety compliance, audit readiness, corrective actions, and adherence to OSHA, GMP, HACCP, FSSC, FDA, and other standards.

The HR Coordinator supports onboarding, personnel record maintenance, employment verifications, HR inquiries, policy compliance, and employee orientation. The role serves as an onsite frontline contact for fulfillment center team members, leads harassment prevention training, assists with HRIS navigation, escalates employee relations concerns, and supports HR projects. Success requires confidentiality, sound judgment, prioritization, relationship-building, and collaboration with the HR Generalist and area leaders.

Leads lifecycle marketing and customer retention strategy across engagement, winback, personalization, segmentation, experimentation, and owned channels. Builds and develops a high-performing team, partners cross-functionally to improve customer experiences and lifetime value, translates data into executive insights, and establishes the lifecycle marketing roadmap, capabilities, technology, and processes for sustainable growth.