Leads day-to-day billing and collections activities for the United States and Canada, including invoicing, account reconciliation, vendor setup, collections outreach, member support resolution, and accounts receivable reduction. Coordinates offshore resources, escalates operational issues, meets service-level agreements and project deadlines, and identifies process improvements. The role requires strong financial accuracy, communication, prioritization, and independent task management.

Lead motion design projects from brief through final delivery, creating concepts, storyboards, style frames, 2D animation, edits, and design-led video for campaigns, social, web, paid media, sales, and events. Develop motion toolkits and brand standards, present creative work, collaborate with marketing and operations, guide external partners, conduct creative tests, and incorporate AI tools while maintaining high craft standards.