Top Tech Jobs & Startup Jobs

Leads SPS Commerce’s external communications strategy, including public relations, analyst relations, media engagement, executive visibility, reputation management, and crisis communications. Manages PR agencies, vendors, budgets, performance metrics, and relationships with Gartner, Forrester, IDC, and trade media. Oversees and develops social media and influencer marketing managers while partnering with executives and cross-functional teams to deliver consistent external messaging.

Own and execute SPS Commerce’s social media strategy across LinkedIn, YouTube, TikTok, Facebook, and Instagram. Manage editorial calendars, executive social presence, content production, agency and stakeholder partnerships, community engagement, and performance analytics. Use data and AI-powered tools to optimize reach, engagement, and growth while maintaining a cohesive B2B technology brand presence.

Leads security operations, including SOC performance, incident command, detection and response tooling, AI-agent oversight, MSP relationships, and 24x7 coverage. Manages cyber defense engineers, analysts, and an eight-person contractor SOC pod; develops SecOps roadmaps, oversees SIEM, EDR, and SOAR quality, coordinates major incidents, and partners on agentic security capabilities. Provides coaching, performance management, and career development while driving measurable security improvements.

Designs and maintains data models, AI solutions, marketing automation architectures, and governance frameworks that support segmentation, targeting, and go-to-market efficiency. Advises marketing teams on data-driven strategies, builds MCP servers and LLM-based solutions, develops innovation roadmaps, and partners cross-functionally on adoption. The role also mentors team members and requires production-quality Python, API development, marketing automation, analytics, and modern cloud deployment experience.

Own paid and organic digital marketing across search, social, display, SEO, AI answer engines, communities, and review platforms. Manage budgets, agencies, experimentation, conversion optimization, attribution, and pipeline performance. Build organic growth and AEO/GEO strategies, oversee technical SEO, and connect channel investment to qualified leads, pipeline, CAC, and payback. This senior individual contributor leads cross-functional teams and vendors without direct reports.

Owns the customer lifecycle for Revenue Recovery clients from onboarding through renewal. Responsibilities include customer education, product training, adoption guidance, account health monitoring, executive business reviews, retention and churn reduction, milestone management, and cross-functional issue resolution. The role builds long-term customer partnerships, increases product value and lifetime value, and supports strategic programs that improve satisfaction, adoption, and renewals.

Prepare quarterly and annual SEC filings (10-Q, 10-K), support investor relations, research technical accounting issues, draft policies, respond to external audit requests, optimize reporting using Workiva/Oracle, and partner with cross-functional teams to improve reporting processes.

Own revenue growth across an existing portfolio of small and emerging market customers. Identify expansion opportunities, conduct outbound account engagement, cross-sell and upsell SaaS solutions, maintain an expansion pipeline, meet ARR quotas, and partner with account teams and Customer Success. The role requires Salesforce documentation, consultative selling, relationship building, and regular in-office presence in Minneapolis.

Owns client delivery of technical EDI and NetSuite ERP integration solutions. Serves as the escalation point between clients and partners, performs data mapping and configuration, manages concurrent implementation projects, and builds strong customer relationships. The role requires expertise in EDI X12 transaction sets, NetSuite implementation, supply chain technology, retail and wholesale ecosystems, stakeholder communication, and project organization.

Own and coordinate shipping document integrations for SMB customers, including technical configuration, project timelines, troubleshooting, customer training, product adoption, and ongoing optimization. Serve as a liaison between customers, Customer Support, Sales, and internal product teams while monitoring integration performance and recommending improvements.