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Records and tracks cannabis plants, materials, harvest batches, destruction, inventory, and material movements in the METRC compliance system. Performs tagging, labeling, cycle counts, data entry, weighing, logging, and METRC-related upkeep across cultivation, processing, manufacturing, and distribution operations. The role requires strong attention to detail, computer proficiency, physical stamina, and availability for weekend and holiday work.

Supervise METRC inventory management, audits, reporting, compliance, product testing schedules, transfer manifests, stock tracking, and inventory control processes. Ensure product data is accurate and submitted within regulatory deadlines. Develop SOPs, train staff, verify shipping documentation, investigate discrepancies, and coordinate daily METRC team operations. The role requires inventory control experience, advanced Excel skills, leadership, strong organization, and eligibility for a state medical marijuana badge and background checks.

Provides first-line technical support for employees by installing, configuring, maintaining, and troubleshooting desktops, hardware, peripherals, operating systems, network connections, printers, scanners, and related software. Responds to calls and work orders, supports hardware installations and technology projects, coordinates with vendors, and maintains workstation performance. The role is based in a retail store with extended hours, including weekends, holidays, and overnight support.

Ensures facility compliance with Arkansas state and local marijuana regulations. Duties include conducting audits, reviewing inventory and BioTrack records, submitting required reports and notifications, investigating discrepancies, responding to regulatory inquiries, documenting risks, training staff, and escalating compliance issues to management. The role collaborates with facility operations, inventory teams, BioTrack staff, and regulatory agencies including the ABC, MMC, and ADH.

Monitor security systems, investigate and remediate incidents, manage endpoint and vulnerability programs, support audits and IAM processes, enforce MFA/privileged controls, improve security controls, and collaborate cross-functionally to protect on-premises and cloud data.

Serve as the bridge between stakeholders and engineering to gather requirements, document workflows, create Confluence artifacts, convert requests into actionable work items, support/validate automations, coordinate testing, and maintain a scalable knowledge base and documentation standards.