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The Account Director will manage and grow customer accounts, focusing on upsells and long-term value while collaborating with internal teams to tailor solutions and maintain customer satisfaction.

Drive new enterprise business and strategic account growth for a cybersecurity SaaS company. Responsibilities include prospecting, developing and closing complex opportunities, managing 4–8 month sales cycles, creating account plans, expanding existing accounts through upsell and cross-sell, engaging technical and executive stakeholders, and partnering with Sales Engineers to deliver tailored solutions.

Lead product vision and roadmap for search, analysis views, and Intelligence Cards. Partner with engineering, design, and data science to integrate AI, improve search/query UX, and deliver trustworthy, fast analytics for security analysts. Use quantitative and qualitative research to prioritize and measure impact.

Lead the development of cybersecurity training content by managing a team, overseeing complex projects, and ensuring high-quality learning experiences.

The Principal Software Engineer builds and scales data pipelines for threat intelligence, ensures production reliability, and drives architectural improvements while collaborating across teams.

Lead design and delivery of scalable data pipelines and APIs for Digital Risk Protection. Mentor engineers, align and ingest multiple data streams (including graph data), productize analytics and LLM outputs, and drive DRP technical projects with stakeholders to enable data-driven intelligence.

Design, implement, and maintain CI/CD pipelines and infrastructure as code (Terraform). Deploy, manage, and monitor containerized applications and production Kubernetes clusters in AWS. Administer GitHub workflows, troubleshoot infrastructure and application issues, and collaborate with development teams to improve developer toolsets, SDLC processes, security, reliability, and performance.

Owns a strategic US federal sales territory spanning Federal Financials, Capitol Hill, and select civilian agencies. Generates net-new pipeline, manages renewals and expansions, leads complex full-cycle sales, and builds relationships across cybersecurity, IT, procurement, program, and executive stakeholders. Develops territory strategies, validates pipeline and funding, navigates federal procurement and authorization processes, applies MEDDPICC and value-based selling, and maintains forecasts in Salesforce and Clari.

Lead a web experience and operations team to treat the site as a product: set roadmap, manage AEM content, run A/B testing and personalization (Adobe Target), analyze user behavior (Adobe Customer Journey Analytics), optimize SEO/localization, oversee external agencies, and manage intake via Jira/Asana to drive conversion and pipeline.

Own deployment, tuning, and daily health of a containerized workspace streaming platform on Kubernetes. Build and maintain Docker and VM images, scale clusters and agents, manage networking and TLS, create CI/CD pipelines, monitor and resolve incidents, integrate identity and security systems, and document runbooks while mentoring support staff.