Lead GTM operations and sales tools to drive scalable growth. Own sales tech stack, dialer and CRM engagement strategy, capacity and incentive planning, and process optimization. Partner cross-functionally, present to leaders, and identify AI opportunities to improve customer experience and reduce costs.

Lead and scale the Titling Operations team through people management, process improvement, vendor oversight, and KPI-driven execution. Own onboarding, schedules, SLA adherence, queue audits, escalations, and compliance translation into workflows while driving throughput, lien perfection, and accuracy in a high-volume, regulated lending environment.

Caribou seeks applicants interested in financial technology, helping customers refinance auto loans while supporting their financial goals. Application required!