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The IT Help Desk Manager leads a team of Tier 1 agents, ensuring high-quality service and incident resolution, managing operations, and fostering team development.

The Application Support Manager will lead a team of 20, oversee application support operations, implement cloud migration strategies, and ensure operational excellence through ITIL alignment and performance metrics tracking.

The Network Systems Engineer will manage, configure, and maintain network systems, troubleshoot issues, and ensure connectivity across multiple environments. They will support various infrastructure technologies and communicate effectively during outages and changes.

The Senior QA Specialist oversees QA processes, conducts audits, manages QA teams, prepares improvement plans, and ensures compliance with quality standards.

The Senior Business Analyst analyzes and optimizes IT systems, provides design solutions, guides implementation, and engages with clients to meet business needs.

The Enterprise Software Architect will design and modernize software systems, guide implementation, assess existing systems, and provide leadership to development teams while ensuring cloud deployment and alignment with business strategies.

The role involves managing RelativityOne environments, supporting eDiscovery operations, troubleshooting, ensuring compliance, and providing technical guidance to teams.