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The Tech Support Coordinator is responsible for managing incoming support calls and tickets, resolving issues directly when possible, and effectively routing tickets to the appropriate support representatives according to departmental processes.

The eLearning Content Localization Project Manager will coordinate and facilitate projects, serve as the liaison between teams and vendors, and assist in the documentation process for translation projects. Key responsibilities include managing project documentation, updating translation teams, and ensuring compliance with accessibility guidelines, while fostering an inclusive content environment.

As a Partner Account Manager, you will develop and grow partnerships with key reseller partners, build strong relationships, conduct discovery to understand their goals, onboard partners, create joint business plans, and enable them with selling tools and best practices. You will track partner performance and achieve sales targets while maintaining clear communication and driving the adoption of company programs.