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Lead FP&A business partnering for G&A (HR, Legal, IT, Finance). Drive planning, consolidation, baseline reporting, KPI centralization, and Adaptive system/admin work. Integrate data from Salesforce, NetSuite and other sources (Snowflake/Power BI/AI). Forecast cash and balance sheet, partner with Collections/AP, and manage FP&A analysts while presenting insights to senior leadership and the board.

The Senior Solution Architect designs and implements software solutions, works with cross-functional teams, provides mentorship, and engages clients to align solutions with business needs.

The Vice President, Customer Experience leads a unified CX model, enhancing AI adoption for customers while driving retention and expansion, and aligning business objectives with technical execution.

Lead and scale the Americas Solutions Engineering organization to drive net-new logos and ARR expansion. Act as executive technical sponsor on strategic deals, define regional pre-sales KPIs and methodologies, hire and develop SE managers, collaborate with Product and Engineering to influence roadmap, and expand the ecosystem to position Talkdesk as a premier AI CX platform.

Sell enterprise SaaS solutions into Financial Services accounts, manage full sales cycle, build strategic customer and partner relationships, forecast and meet quota, collaborate with internal teams (SEs, Professional Services, execs), and drive long-term growth and account strategy.

Own and execute the Talkdesk enterprise sales process to meet quota, develop strategic territory and account plans, build C-suite relationships, forecast accurately, drive complex SaaS deals to close, and prioritize customer needs across functions while collaborating with partners and internal teams.

Own and execute enterprise sales strategy to meet quota through solution selling of Talkdesk SaaS. Build relationships with CXO and senior stakeholders, manage complex deals and forecasting, provide market feedback to product teams, negotiate contracts, and prioritize customer needs across functions. Frequent travel (50%+) and a track record growing net-new enterprise revenue required.

Drive new enterprise business within Financial Services, manage full sales cycle, build strategic relationships and alliances, exceed quota, develop account and go-to-market strategies, and coordinate cross-functional resources to close complex SaaS deals.

The General Counsel will provide legal advice on employment law, manage litigation, oversee employee agreements, and ensure compliance with labor regulations. They will also support HR operations and train internal teams.

The Solutions Engineer conducts research, discovers customer needs, specifies solutions, delivers presentations, scopes implementations, and collaborates with product management to meet customer requirements.