Top Tech Jobs & Startup Jobs

Lead enterprise deployments of Talkdesk’s Agentic AI platform by architecting, building, testing, and deploying production AI agent solutions. Own technical execution, integrations, security, scalability, risk mitigation, and customer outcomes. Advise customer technical leaders, influence product and engineering roadmaps, develop reusable tooling, and mentor junior engineers. The role requires strong software engineering, AI architecture, systems integration, prompt engineering, and client-facing project leadership experience.

Drive new business development and revenue growth within large financial services enterprises. Manage complex, end-to-end SaaS sales cycles, build executive and strategic alliance relationships, develop account and territory plans, forecast accurately, negotiate contracts, and consistently achieve quota. The role requires consultative, value-based selling to senior decision-makers, collaboration with internal teams, and frequent travel.

Serve as the senior technical partner for complex enterprise customers, leading onboarding, platform optimization, deployments, adoption, and technical roadmaps. Manage customer relationships, executive reviews, risks, escalations, and cross-functional initiatives while connecting product usage to business outcomes, renewals, and expansion. Translate technical requirements for diverse stakeholders, support sales cycles, analyze customer data, and promote change management, best practices, and long-term customer success.

Drive new business development and enterprise sales within financial services accounts. Manage complex, end-to-end SaaS sales cycles, build executive relationships, develop account strategies, exceed revenue quotas, cultivate strategic alliances, forecast accurately, negotiate contracts, and coordinate internal teams to close opportunities and grow net-new revenue.

Supports Solutions Engineers and Account Executives with customer discovery, technical demonstrations, use-case development, requirements documentation, AI workshops, and consultative technical sales. Learns Talkdesk’s cloud contact center, AI, automation, analytics, and integration capabilities while collaborating across product, engineering, sales, marketing, and customer success teams. Builds presentation, consulting, technical, and customer-facing skills through mentorship and hands-on experience. Travel to customer meetings, internal events, and team sessions may be required.

Provides strategic HR partnership to Sales and Marketing leaders across organizational design, sales compensation, talent planning, performance management, retention, engagement, and global employment practices. Leads AI fluency adoption, GTM workflow transformation, performance calibration, career development, and change initiatives while advising VP-level stakeholders in a high-growth SaaS environment.

Leads financial planning and analysis for Sales and Marketing, including budgets, forecasts, GTM modeling, SaaS metrics, variance analysis, investment decisions, and executive reporting. Partners with Sales Operations, Marketing, Accounting, and HR on capacity planning, demand-generation ROI, compensation modeling, and commission forecasting. Builds and develops an FP&A team while improving planning processes, systems, data integration, and reporting across CRM, planning, and BI tools.

Lead strategic implementations of AI-powered CXA and CCaaS solutions for customers. Provide technical guidance, integrations, post-implementation adoption support, and executive advisory services. Collaborate cross-functionally on feature requests, issue resolution, deployment templates, and best practices. The role requires programming, REST API, webhook, SDK, AI, and SaaS experience, along with strong consulting, communication, and client management skills.

Drive enterprise SaaS sales by exceeding revenue quotas, developing territory and account strategies, managing forecasts, building executive relationships, negotiating contracts, and closing complex net-new business. The role requires partnering across functions, identifying customer needs, supporting go-to-market initiatives, and growing revenue and customer bookings in a fast-paced startup environment.

Drive enterprise SaaS revenue by managing the Talkdesk sales process, developing regional sales strategies, targeting accounts, forecasting accurately, building customer and partner relationships, negotiating contracts, and closing complex solution-based opportunities with senior executives. The role requires quota-carrying new-business experience, strong discovery and deal-making skills, and collaboration across engineering and other functions. Travel exceeds 50%.