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Hiring across multiple sales functions for SugarAI: account executives (SMB to enterprise), customer success, channel sales, business development, and solution consulting. Roles focus on driving revenue, managing and growing customer relationships, qualifying and closing opportunities, enabling partners, and collaborating cross-functionally to deliver AI-driven CRM solutions. Candidates should demonstrate impact, ownership, and ability to thrive in a collaborative, fast-moving environment.

Lead and scale a Sales Development team to drive pipeline generation. Coach and develop BDR/SDR talent, own performance metrics and forecasting, optimize inbound/outbound prospecting, and collaborate cross-functionally to ensure seamless qualification and handoffs to sales.

Own and operate Databricks production pipelines for Sugar Predict: ensure reliability, optimize compute and performance, migrate legacy ETL, enforce Delta Lake and multi-tenant patterns, implement data quality and security, support customer onboarding, maintain SLAs, on-call incident response, and apply CI/CD and documentation practices.

Lead digital marketing and web strategy to drive pipeline growth and customer engagement through integrated digital programs and optimize performance across various channels.

The Account Executive generates new business revenue in North America by managing complex SaaS sales cycles, developing strategic plans, and collaborating with cross-functional teams to meet sales targets.

Own and operate Databricks production pipelines for Sugar Predict: monitor, alert, incident response, SLA reporting, performance and cost optimizations, migrate legacy ETL, onboard tenants, enforce Delta Lake architecture and multi-tenant isolation, apply security and governance, enable observability, maintain runbooks, and support CI/CD and on-call rotations.

The Account Executive is responsible for generating revenue within North America through proactive prospecting, managing complex sales cycles, and collaborating with teams to deliver solutions.

Lead definition, execution, and delivery of customer-facing SaaS product features. Translate customer and market insights into requirements, collaborate with Engineering and UX, track success metrics, and drive product adoption and roadmap priorities to create value for customers and the business.

Lead Revenue Operations to standardize and automate processes across Sales and Client Success, manage a high-impact team, and enhance revenue-generating systems.

As Director of Revenue Operations, you'll lead Sales Operations, Client Success Operations, and Deal Desk functions, focusing on improving processes, data quality, and automation to enhance revenue generation and retention in a SaaS environment.