Design user experiences for subscription-management features using research-driven insights, prototypes, and high-fidelity designs. Collaborate with product and engineering, apply design systems, incorporate AI/ML-driven workflows, write user stories and acceptance criteria, and participate in Scrum rituals to deliver accessible, usable solutions and iterate based on feedback.

Lead product strategy and execution for Recurly's Revenue Center covering fraud, chargeback, revenue recognition, and ERP integrations. Define product vision, drive cross-functional execution with engineering, finance, compliance, and GTM teams, own RevRec and ERP integration strategy, and improve fraud detection, dispute workflows, and automation to reduce revenue leakage and audit risk.

The IT Administrator supports Recurly's IT infrastructure by providing technical assistance, configuring systems, and ensuring effective end-user support and training.