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Lead telemetry, observability, and platform analytics for PlayStation Portal: define telemetry strategy, design data collection SDKs, build metrics/events/traces pipelines and analytics platforms, create dashboards and automated reporting, integrate telemetry into CI/CD, and collaborate with engineering, QE, security, and infrastructure to improve platform performance and reliability.

Design and implement technical AI governance frameworks for generative and agentic AI systems. Assess ethical, safety, security, and sociotechnical risks; evaluate architectures, data flows, permissions, tool integrations, and human oversight; and develop practical mitigations and controls. Partner with engineering, product, legal, security, and business teams to embed responsible AI practices, conduct red teaming and risk assessments, support regulatory alignment, and advance AI literacy across the organization.

Develop and maintain Python-based automated tests for PlayStation peripherals, firmware, and platform features. Perform integration testing across PlayStation 5, PlayStation Portal, and Windows; improve test frameworks and infrastructure; troubleshoot flaky or slow tests; and collaborate with QA, development, and product teams to ensure coverage.

Leads large, complex, cross-functional programs from strategy through delivery, defining success metrics, managing risks, aligning stakeholders, and improving execution. Advises senior leaders using business and KPI data, scales delivery frameworks and operating mechanisms, mentors program managers, and drives organizational effectiveness across distributed teams and regions.

Leads strategic portfolio management for PlayStation, establishing standards, governance, intake and prioritization processes. Develops portfolio analytics, reporting, resource capacity models, and executive communications. Coordinates interdependencies across programs, supports change management, and facilitates governance to align initiatives with business priorities, schedules, resources, and measurable outcomes. The role requires influencing leaders in a complex matrixed environment and continuously improving portfolio management practices.

Build, test, document, and deploy JavaScript-based commerce and customer experience applications for PlayStation consoles, web, mobile, and other platforms. Collaborate with product and engineering teams to define technical solutions, review designs and code, improve performance and accessibility, and maintain scalable software. Develop automated tests, monitor releases and telemetry, optimize production experiences, and contribute to CI/CD practices and engineering innovation.

Leads PlayStation’s global influencer planning framework across games, hardware, services, sponsorships, and brand campaigns. Defines audience and creator strategies, portfolio prioritization, investment recommendations, global-local planning models, measurement frameworks, and operating processes. Partners with Brand, Media, Studios, Social, PR, Analytics, agencies, and local markets to translate cultural insights and campaign learnings into strategic recommendations. Builds scalable tools, templates, and AI-enabled workflows while advising senior leadership.

Leads the creation and operation of a global Legal Technology Services function. Builds and manages technical teams, establishes service-management practices, oversees legal platform architecture and lifecycle management, and delivers complex implementations involving integrations, data migration, testing, deployment, and support. Ensures reliability, security, privacy, governance, and scalability while partnering with Legal Operations, IT, security, privacy, and enterprise stakeholders. Evaluates and enables governed AI and generative AI solutions across legal workflows and systems.

Leads product analytics strategy across product and business areas, shaping monetization and growth decisions through KPIs, experimentation, causal inference, and advanced analysis. Owns ambiguous analytics initiatives, develops scalable measurement frameworks, communicates insights to senior stakeholders, and mentors analysts while partnering with Product, Engineering, Data Science, Finance, and Analytics Engineering.

Leads complex, cross-functional legal operations programs and legal technology initiatives from planning through delivery. Manages roadmaps, workstreams, dependencies, reporting, process improvement, vendor partnerships, and operational analytics. Supports AI and automation adoption, governance, training, and change management while partnering with Legal, IT, Finance, Procurement, Privacy, and business stakeholders.