Top Tech Jobs & Startup Jobs

Lead cross-functional operational readiness for Customer Support: plan launches, track dependencies, coordinate enablement and communications, improve intake and rollout processes, monitor post-launch outcomes, and iterate on tooling, documentation, and readiness rhythms to ensure smooth adoption and reduced support impact.

Lead Customer Support's bank-charter remediation and long-term controls/governance programs. Translate regulatory expectations into scalable workflows, policies, controls, and evidence; own partner bank governance, KPI monitoring, SLA oversight, and audit readiness. Evaluate partner agreements, establish operating rhythms for documentation and issue tracking, and partner with Product and Engineering to implement scalable tooling. Drive cross-functional decisions, monitor control effectiveness, and continuously remediate gaps to ensure regulatory readiness and operational scale.

Lead end-to-end product design for Cards & Credit, turning complex systems and edge cases into simple, elegant experiences. Partner with Product, Engineering, and Brand to frame problems, prototype solutions, craft detailed interactions and visuals, and ship cohesive physical and digital card experiences informed by customer research and tradeoff-driven decision making.

Join a product-focused engineering team building backend and full-stack features for Mercury's fintech products. Own and ship user-centered experiences, collaborate with designers and product leaders, and work autonomously on small/medium projects. Contribute across Banking, Everyday Experiences, Expansion, or Risk product groups while leveraging AI tools to accelerate development and improve code quality.

Lead enterprise-wide Data & AI Governance: build frameworks, policies, and operating models; define ownership, classification, and risk-based controls for data and AI use cases; coordinate with Model Risk, InfoSec, Legal, and product teams; maintain inventories and metrics; enable responsible AI (transparency, fairness, privacy, human oversight) and scale governance through processes, committees, and hiring.

The Staff Brand Designer will set craft standards for Mercury's brand, lead complex design projects, provide oversight, and mentor junior designers.

Lead architecture and implementation of fraud prevention systems, manage project delivery, and mentor engineers while partnering with data science teams.

Own vision, strategy, and roadmap for Mercury's business lending products. Lead end-to-end lending journey from discovery and application to underwriting, funding, servicing, and repayment. Partner with risk, data science, engineering, design, legal, and operations to build compliant, fast, and user-friendly lending experiences. Define metrics, use data and experimentation to prioritize, and coordinate launches with marketing, sales, and support.

Sell Mercury's working capital products to mid-market brands ($20M–$500M), owning the full self-sourced sales cycle. Prospect and build pipeline, run deep discovery, structure credit-sound offers with underwriting, align internal stakeholders, negotiate complex multi-stakeholder deals, and expand relationships into other Mercury products while sharing market insights to inform underwriting and pricing.

Lead and grow Mercury's data engineering team and build a resilient, governed data platform. Define architecture, tooling, semantic models, metadata, and reusable data products to enable analytics, AI, and operational systems. Drive reliability, observability, data quality, privacy, security, and regulatory compliance while partnering with Product, Engineering, Data Science, Security, and Legal to accelerate product development and decision-making.