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The Principal Solutions Architect will lead technical architectures, drive AI-focused solutions, collaborate across teams, and mentor others to guide customers in maximizing GitLab’s DevSecOps platform's value.

The Commercial Account Executive manages customer relationships, drives sales in the mid-market segment, and collaborates with cross-functional teams to improve customer outcomes.

As Commercial Legal Counsel at GitLab, you will negotiate and draft various complex agreements, advise on risk allocation, support public sector transactions, and enhance the legal team's efficiency and training initiatives.

Own and grow a strategic book of business across Federal Systems Integrators by aligning GitLab's DevSecOps platform to mission priorities. Build account plans, navigate complex procurement, lead pre- and post-sales activities, collaborate with cross-functional teams and resellers, drive adoption, and contribute customer feedback to product development.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

Lead and operate as a player-coach for a global Field CTO team, engaging on strategic accounts, shaping the operating model, coaching senior technical leaders, delivering thought leadership, and converting field insights into product, sales, and marketing inputs to drive DevSecOps and AI-enabled software development adoption.

Own operational processes, reporting, and programs for Customer Success Management. Translate ambiguous leadership questions into solutions, improve processes end-to-end, partner with Revenue Technology/Analytics, support planning (capacity, segmentation, territory), and drive cross-functional alignment with Sales and Finance to scale CS operations.

Lead strategy and operating model for subcontractor and services partners to scale Professional Services delivery. Build governance, onboarding, readiness, performance scorecards, and cross-functional processes; manage strategic partner relationships and improve staffing, contracting, and automation to ensure consistent, high-quality delivery.

Lead enablement programs for New Business and Sales Development teams: build content, deliver training, partner with field leadership, leverage sales and learning tools, embed AI best practices, measure program effectiveness, and improve seller performance.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.