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Lead architecture and engineering standards for Conversica's backend platform. Own integrations, data ingestion, messaging, orchestration, and data foundations. Drive cross-team initiatives, mentor engineers, improve reliability and performance, and ship production code across services like Campaign, Contact, and orchestration pipelines.

Create and execute B2B SaaS content and digital marketing programs: blogs, case studies, website content, campaigns, and customer stories. Manage editorial calendar, support launches and cross-functional initiatives, and maintain consistent messaging and brand presence across channels.

Serve as the primary Salesforce and CPQ admin and Revenue Operations analyst, maintaining GTM systems, dashboards, and executive reports. Support sales operations, quoting/CPQ workflows, billing consistency, and ARR forecasting, drive system improvements, triage requests, and partner cross-functionally with Sales, Deal Desk, Finance, and executives.

As a Senior Backend Platform Engineer, you will design and operate backend systems for an AI platform, lead implementation of components, and mentor junior engineers while ensuring system reliability and performance.