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Provide commercial legal support for SaaS and services deals, negotiate contracts (including government procurement and RFPs), partner with Sales/Services/Finance to close deals, develop scalable legal processes and templates, advise on compliance and risk, and build a secondary expertise area (e.g., privacy or employment).

Provide legal support for revenue-generating activity: draft and negotiate SaaS, partner, reseller, services, and license agreements; partner with sales, business development, and services to accelerate deals; coordinate outside counsel and ensure cross-jurisdictional compliance; contribute to M&A, compliance, and corporate projects.

Lead enterprise account sales for Southern California: develop territory plans, win new business, grow and retain key accounts, own pipeline and forecasts, coach AEs, collaborate cross-functionally, respond to RFPs, and meet annual targets.

Manage full sales cycle for mid-market government accounts across a multi-state region: prospecting, qualifying, negotiating, closing, account growth, forecasting in CRM, RFP responses, and cross-functional collaboration to meet annual targets.

Lead Customer Success operations owning Gainsight and Staircase AI to build health scoring, automation, reporting, and digital engagement programs. Design lifecycle journeys, customer segmentation, and AI-driven customer intelligence to improve adoption, retention, and operational efficiency while partnering with CS, Product, Support, Services, and Revenue teams.

Manage full sales cycle for mid-size public-sector accounts in Northern California: prospect, qualify, negotiate, close, and expand business. Maintain CRM forecasts, lead RFP responses, collaborate with marketing/product, and meet annual sales targets while traveling frequently.

Operate and improve Accela's cloud-based SaaS platform to ensure availability, performance, security, and scalability. Build automation and tooling, monitor observability and SLOs, participate in incident response and RCA, support deployments and change management, and help maintain compliance for regulated environments.

Manage full sales cycle for mid-size jurisdictions: prospect, qualify, negotiate, close, and expand accounts. Grow revenue from existing and prospective customers, maintain relationships with decision makers, forecast in CRM, lead RFP responses, collaborate with marketing/product, and meet annual sales targets. Role requires heavy travel.

Lead security governance, risk, and compliance programs including policy and control management, audit readiness (SOC 2, ISO, GovRAMP, PCI, HIPAA, NIST), third-party risk, evidence collection, remediation tracking, metrics/dashboarding, and executive/auditor communications. Partner cross-functionally to operationalize controls, support customer security reviews, and improve GRC automation and processes.