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As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
The Senior Accounts Receivable Specialist role involves managing collections for a portfolio, resolving billing discrepancies, training team members, and ensuring customer service standards are met. Responsibilities include making a minimum of 60 collection calls daily, organizing documentation, and maintaining customer information in accounting systems.
The Enterprise Account Manager will act as a trusted advisor to VelocityEHS's enterprise customers, focusing on building strong relationships, fostering growth, and ensuring customer success through effective sales strategies and collaboration with the Customer Success team.
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The Enterprise Account Executive will focus on acquiring new enterprise customers, aiming to meet and exceed revenue goals through a strategic sales approach. Responsibilities include developing account plans, managing opportunities, negotiating business deals, and engaging with senior executives. The role requires extensive sales experience, particularly in the SaaS sector, to effectively navigate complex sales cycles and close significant deals.
The Product Owner drives value delivery by collaborating with stakeholders and scrum teams, managing backlogs, and leading scrum activities. They gather project requirements, manage priorities, troubleshoot issues, and ensure rapid development of customer-focused solutions.
The Mid-Market Account Executive will acquire new customers in the Mid-Market/SMB segment by using a consultative sales approach to help clients achieve their EHS goals with VelocityEHS's software solutions, engaging with key stakeholders and managing sales cycles effectively.
As a Mid-Market Account Manager at VelocityEHS, you will build strong relationships with Mid-Market/SMB clients, conduct executive-level discussions, and manage sales processes to ensure customer satisfaction and drive growth. Your role will involve collaborating with internal teams to tailor solutions, maintain an accurate sales pipeline, and participate in trade show events.
The Senior Product Owner is responsible for delivering value through product lifecycle management. They engage stakeholders to make data-driven decisions on features, lead scrum activities, and collaborate with development teams. Primary responsibilities include backlog management, stakeholder communication, root cause analysis, and contributing to improvements identified in retrospectives.
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