Own the onboarding phase for VelocityEHS customers: manage product setup, mentor and train customers, project-manage a portfolio of onboardings, drive early adoption, document progress and time-to-value, and collaborate cross-functionally to improve onboarding processes and metrics. Customer-facing role with emphasis on communication, organization, and basic problem solving.

As a Customer Experience Intern, you will streamline processes, execute deliverables, and collaborate across teams to enhance the department's success.

Lead execution of social media, PR, and internal communications. Manage community engagement, social listening, content publishing, KPI tracking, byline and award submissions, employee advocacy, and executive updates. Collaborate with cross-functional teams and PR agency, maintain brand consistency, and introduce AI-driven communications efficiencies.