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Manage a portfolio of customers as a strategic advisor, driving CreatorIQ platform adoption, value realization, customer health, retention, and advocacy. Build relationships with users and executives, lead success planning and business reviews, identify risks and growth opportunities, maintain account plans, and coordinate with Sales, Implementation, Services, Support, and Product. Use customer and performance data to develop measurable success strategies and deliver business outcomes.

Lead and develop an Enterprise Customer Success team serving complex, high-value customers. Drive retention, renewals, expansion, forecasting, risk management, customer health, and value realization. Coach Customer Success Partners on strategic advisory, executive relationships, and commercial outcomes. Partner cross-functionally with Sales, Product, Insights, Implementation, Education, and Support while helping customers mature creator marketing programs and improving scalable CS processes.

Serve as a strategic advisor to complex agency customers, driving platform adoption, value realization, retention, and program maturity. Lead business reviews, maturity assessments, growth planning, executive engagement, and stakeholder relationships across agency teams and regions. Use data to identify opportunities and risks, advise on influencer marketing governance and measurement, maintain account documentation, and collaborate with Implementation, Product Education, Support, Sales, and Insights teams.

Own full-cycle enterprise sales for CreatorIQ’s suite across named global accounts. Responsibilities include prospecting, executive relationship building, strategic account planning, complex deal execution, forecasting, business-case development, ROI presentation, procurement navigation, renewals, upsells, and long-term account growth. The role partners with BDRs, Marketing, Customer Success, product specialists, solution engineers, and other internal teams to close high-value, multi-year SaaS opportunities.

The Enterprise Account Executive will manage the full sales cycle for named enterprise accounts, from prospecting and executive engagement through contract execution and customer growth. Responsibilities include account planning, pipeline development, value-based selling, forecasting, complex proposal creation, ROI and business-case development, objection management, and coordinating cross-functional teams. The role requires selling SaaS solutions to C-suite stakeholders at large global brands and closing complex deals exceeding $150,000.

Leads CreatorIQ’s revenue marketing strategy and pipeline generation engine across enterprise and mid-market segments. Owns ABM, demand generation, digital acquisition, field marketing, budgets, pipeline targets, measurement, and executive reporting. Builds and manages marketing teams, partners with Sales, Customer Success, Product Marketing, and ecosystem leaders, and develops enterprise campaigns, thought leadership, events, and account-based programs to drive measurable revenue growth.

Owns partner-sourced and partner-influenced revenue through strategic technology, data, agency, and consultancy alliances. Responsibilities include partner enablement, relationship development, co-selling with account executives, pipeline generation, forecasting, joint marketing, field training, and alliance strategy. The role requires building scalable partnership programs, influencing enterprise deals, and collaborating with sales, marketing, product, and strategy teams.

Own the strategy, roadmap, and delivery of CreatorIQ’s integration and SDK products. Define API and authentication standards, manage inbound and outbound data flows, translate customer and partner needs into engineering requirements, and lead cross-functional integration execution. Collaborate with clients, partners, engineering, sales, marketing, and enablement teams to support technical solutions and go-to-market initiatives for the integration ecosystem.

Leads and coaches Enterprise Account Executives to win complex B2B SaaS deals. Responsibilities include opportunity strategy, pipeline creation, enterprise sales coaching, executive engagement, customer meetings, forecasting, performance accountability, and regular travel for onsite meetings and industry events.

Own CreatorIQ’s cross-platform content measurement product. Define metric meanings, data requirements, calculation logic, API mappings, refresh cadences, and customer-specific metrics. Validate data using SQL, Python, scripts, and APIs; monitor platform changes; write technical product requirements; and prioritize the measurement roadmap. Partner with product, engineering, data, and external platform teams to create trustworthy analytics and reporting across social platforms.