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Lead and develop a talented SRE team while ensuring compliance with FedRAMP regulations and collaborating across teams for security and operations.

Responsible for maintaining FedRAMP compliant services, designing infrastructure, monitoring systems, and ensuring security for federal regions, while driving automation and collaboration with development teams.

This role involves supporting the R&D department by coordinating projects, managing executive calendars, and ensuring efficient administrative operations. Responsibilities include overseeing meetings, handling travel arrangements, and maintaining data confidentiality.

Design and deliver components for a real-time data platform, focusing on processing events, enhancing anomaly detection, and improving system reliability.

The Implementation Engineer assists in resolving technical support requests, manages complex solutions, collaborates with multiple teams, and enhances product quality through proactive engagement and mentoring.

The Senior Support Engineer assists customers with technical issues, manages complex solutions, mentors team members, and collaborates with various stakeholders to improve product quality and support processes.

Responsible for maintaining FedRAMP-compliant infrastructure, collaborating with software engineers, and ensuring system availability and security. Duties include infrastructure design, automation, monitoring, and incident response.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.