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Build, operate, and scale production cloud infrastructure and Kubernetes/EKS clusters on AWS. Own Terraform-defined infra, CI/CD, observability, networking, and reliability. Troubleshoot production incidents, participate in on-call rotations, automate operational work with Python/Go, and expand multi-region deployments.

Provide advanced technical support for Skydio UAS systems and private Cloud deployments: diagnose flight communication and data flow issues, troubleshoot networks (WiFi/cellular/ethernet), manage REST/API integrations, escalate and resolve integrations, and assist customers and internal teams to optimize operational reliability and privacy.

Lead technical implementations and deployments of cloud-connected drone systems across enterprise customer sites. Install, configure, test, and maintain hardware and software, troubleshoot connectivity (WiFi/cellular), document procedures, manage implementation projects, and act as customer technical liaison to drive adoption and feedback to product and engineering teams.

The Revenue Operations Engineer is responsible for optimizing the Quote to Order process, managing quoting systems, and ensuring accurate order handoffs between sales and operations teams.

Lead a remote B2B technical support team for drones, hardware, software and cloud products. Own CSAT, first-contact resolution, KPIs, coaching, process improvements, and cross-team collaboration. Use CRM, telemetry, analytics and AI tools to drive rapid, fact-based resolutions and improve team productivity and customer outcomes. Provide hands-on case support and participate in on-call, extended-hours shifts.

Lead hardware test and reliability efforts for autonomous drones: define and execute validation strategies from prototype to production, perform failure analysis, drive corrective actions, contribute design-for-reliability, and use telemetry and data (Python/SQL/AI) to develop prognostics and reliability specs.

As a Senior Infrastructure Engineer, you will enhance Kubernetes infrastructure, improve delivery pipelines, collaborate on security, and support system architecture.

Develop and enhance the Skydio Simulator's core architecture focusing on physics, sensor simulation, and system performance. Collaborate with engineers to ensure accurate behavior of vehicles both in simulation and reality, improving realism and operational efficiency.

The software engineer will develop cloud-native simulation services, design APIs, and build full-stack applications for Skydio's simulator, ensuring scalability and reliability.

This role involves developing tools and infrastructure for autonomy systems, focusing on backend and frontend aspects to enhance testing and diagnostics for engineers.