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As a Customer Service Team Lead, you will manage escalated inquiries, support team coordination, mentor new members, and enhance customer experience by improving processes.

Lead and develop a team focused on optimizing category experiences in eCommerce. Define strategic approaches and frameworks for category structure and improve customer navigation and merchandising.

The Sr Marketing Analyst will analyze customer and marketing data to drive insights and optimize marketing strategies for revenue growth.

The Competitive Intelligence Analyst will research, analyze, and deliver competitive insights to inform pricing strategies, collaborating across departments and using AI for efficiency.

The Lead Marketing Analytics role focuses on driving high-impact analytics for customer strategy and marketing decisions, blending analytical execution with strategic influence, and collaborating with stakeholders across channels to shape data-driven strategies and improve marketing efficiency.

Contribute to the design and implementation of scalable cloud-based solutions, focusing on user interfaces and backend services, while engaging in AI integration and technical improvements.

The Product Analyst will analyze product metrics, assist in A/B tests, develop reports, and collaborate on data-driven insights to improve customer experience.

The Senior Technical Product Manager is responsible for shaping platform architecture, aligning stakeholders, and ensuring solution viability while managing compliance and risk, particularly within an eCommerce context.

The Sr Order Fulfillment Analyst ensures supplier fulfillment performance by analyzing metrics, driving improvements, and providing actionable insights for decision-making across fulfillment operations.

Lead the strategy for Zoro's storefront experiences including homepage and landing pages, ensuring engaging and optimized customer experiences. Collaborate with Marketing and Product teams to drive conversion and product discoverability through curated merchandising strategies and data-driven insights.