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Own technical customer implementations and adoption programs for Harness AppSec products. Provide hands-on architecture, consulting, troubleshooting, and optimization across cloud, Kubernetes, Linux, DevOps, and application security environments. Develop account success plans, analyze usage and churn risks, conduct business reviews, advise customer leadership, and communicate feedback to product and engineering teams. Build reference architectures and enablement content while driving ongoing customer value realization.

Pre-sales technical lead supporting sales by delivering demos, driving technical evaluations, debugging customer issues, mapping business needs to Harness solutions, responding to RFIs/RFPs, and coordinating with engineering. Requires cloud and infrastructure automation knowledge and the ability to travel within a sales territory.

Own enterprise customer technical cases from triage through resolution, troubleshooting Kubernetes, ECS, Docker, cloud infrastructure, deployments, connectivity, and CI/CD issues. Perform root-cause analysis, lead customer calls, build diagnostic scripts and tooling, contribute small product fixes, and document reusable runbooks. The role also includes occasional customer build engagements and collaboration with Product and Engineering.

Design, build, and maintain scalable cloud infrastructure using AWS, GCP, or Azure. Implement SRE practices, monitoring, observability, capacity planning, Kubernetes and Helm deployments, CI/CD pipelines, automation, and cloud security controls. Collaborate with cross-functional teams, ensure compliance, and mentor engineers while improving reliability, availability, scalability, and performance.

Serve as the technical liaison between sales and engineering for Harness’s AI-native DevSecOps platform. Deliver application security demos, workshops, and proofs of value; explain SCA, SAST, DAST, API security, AI security, and runtime protection; connect customer risks and compliance needs to technical solutions; support evaluations and adoption; communicate customer requirements to Engineering; and travel occasionally for customer engagements and events.

Supports sales by leading technical evaluations, product demonstrations, customer debugging, and complex technical engagements. Translates business needs into Harness solutions, communicates value propositions to executive and technical audiences, responds to RFIs and RFPs, represents the product at field events, and conveys customer requirements to Engineering. Requires cloud knowledge, Terraform experience, software development or DevOps experience, strong presentation skills, and travel throughout the sales territory.

The Sales Engineer supports sales by leading technical evaluations, delivering compelling product demonstrations, debugging customer issues, connecting business needs to technical solutions, and communicating Harness’s value to executive and technical audiences. The role requires cloud and Terraform knowledge, familiarity with software development or DevOps, RFI/RFP support, customer requirement translation, and travel throughout the Denver-based sales territory.

Supports sales by leading technical evaluations, product demonstrations, customer debugging, and complex technical engagements. Connects business needs to Harness solutions, explains technology value, responds to RFIs and RFPs, represents the product at field events, communicates customer requirements to Engineering, and maintains current knowledge of cloud, DevOps, infrastructure automation, and Harness technologies. The role is remote in the Los Angeles area and requires travel throughout the sales territory.

The Senior Enterprise Account Executive is responsible for exceeding sales targets by winning enterprise accounts, managing the full sales cycle, using data to track performance, and collaborating with team members to align efforts and meet goals.

Drive full sales cycle to win new enterprise logos, exceed quota, forecast accurately, use Salesforce, collaborate with sales engineering/SDR teams, and sell to C-level stakeholders.