Top Tech Jobs & Startups Jobs

As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.

As an Operations Associate at FourKites, you will manage customer and carrier experiences, onboard carriers to the platform, solve technical problems, provide updates, and coordinate with various teams to enhance operations. You will need strong organizational and communication skills to navigate multiple projects effectively and meet performance goals.

As a Customer Success Manager at FourKites, you will build consultative relationships with your customers to enhance adoption, drive usage, ensure satisfaction, and identify upsell opportunities. You'll facilitate executive business reviews, manage account escalations, and advocate for customer needs internally, contributing to customer retention and advocacy.

The Enterprise Account Executive will develop and execute strategic sales plans to identify and close new business opportunities in a SaaS environment. Responsibilities include managing customer relationships, delivering sales forecasts, and building networks to drive revenue growth.

The Product Marketing Manager will define and drive the messaging, strategy, and content for FourKites’ platform solutions. Responsibilities include understanding buyer needs, collaborating with product and sales teams, creating content for sales enablement, and leading product launches. The role requires crafting compelling messages to engage target audiences and may involve educating stakeholders about platform features and benefits.