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Drive new customer acquisition and revenue growth across Fortune 500 accounts in the greater New York area. Build executive relationships through in-person engagement, self-prospect for new opportunities, manage complex enterprise sales cycles, exceed targets, and expand existing accounts. Partner with Marketing, SDR, Partner, Sales Operations, Sales Engineering, and Customer Success teams while developing expertise in Deepgram’s Voice AI products and competitive landscape.

Own enterprise voice AI deployments for strategic restaurant customers, from technical discovery and architecture through integration, go-live, optimization, and production support. Write code, configure APIs and workflows, troubleshoot live issues, and collaborate with customer engineering teams and business leaders. Develop reusable deployment tools, reference architectures, and playbooks while translating field challenges into product improvements. Partner closely with Sales, Product, and Engineering and serve as a trusted technical escalation point.

Design and implement secure, scalable backend services for voice agents, integrate AI models and telephony, improve inference, debug concurrent systems, and collaborate with Product to deliver features end-to-end.

As the founding engineer of the Data Intelligence team, you will design semantic layers, develop AI tooling, and automate data processes to drive business insights.

Build and deploy production backend services, third-party integrations, internal tooling, and voice agents for strategic enterprise customers. Work directly on site with customer technical and business teams, monitoring and optimizing live systems for accuracy, latency, and throughput. Collaborate with research and product teams to extend the platform, provide field feedback, and create reusable solutions. The role involves regular customer-site work, solution scoping, technical problem-solving, and end-to-end ownership of deployed systems.

Own and grow the self-serve developer funnel from first touch to paid customer. Define and ship product changes across onboarding, console, and activation. Build instrumentation, experimentation, and business rhythms; run rapid hypotheses, measure outcomes, and collaborate with engineering, design, dev rel, marketing, sales, and analytics.

Own Deepgram’s end-to-end text-to-speech research program, including technical strategy, model architectures, experiments, training, evaluation, and production deployment. Lead researchers and technical managers, establish roadmaps, advance naturalness, expressiveness, multilingual generation, controllability, voice consistency, and inference efficiency, and partner with engineering and product leadership to ship high-quality models.

Own adoption, retention, and expansion across a pooled portfolio of scaled customers through digital-first programs. Provide technical API integration guidance, troubleshoot issues, run demos, and create reusable enablement assets. Design automated customer journeys, webinars, self-service resources, and workflows that accelerate activation. Monitor usage and health data, identify expansion opportunities, report KPIs, and build scalable systems that reduce recurring manual work.

Design and implement secure, scalable backend services for speech inference and audio processing. Optimize networking, transcoding, latency, memory, and distributed compute orchestration. Measure and improve system performance, debug complex networking/scheduling/HPC issues, customize services for customers, and partner with Product to deliver features end-to-end.

Design and implement scalable, secure inference services for speech processing. Optimize networking, audio transcoding, latency, memory, and distributed compute orchestration. Debug complex system issues, customize backend services for customers, and partner with Product to deliver end-to-end features.