Top Tech Jobs & Startup Jobs

Provide advanced technical support for engraving hardware and software to external customers, distributors, and field technicians. Diagnose hardware, firmware, software, configuration, connectivity, and operational issues through phone, email, chat, and remote diagnostics. Manage customer cases from intake through resolution, document issues accurately, track trends in CRM systems, coordinate parts and field-service dispatches, and support system startups and key accounts after installation.

Provides technical pre-sales support throughout the sales cycle, advising customers on software and technology solutions, device integration, testing, and implementation. Partners with account representatives, engineering, product development, and external support teams to achieve sales quotas and customer acceptance. Presents technical briefings, consults on product capabilities, and supports the North American sales team. Requires travel up to 75% and is based in Fort Mill, South Carolina.

Provides technical pre-sales support to account representatives, leads customer-facing technical briefings, supports device integration and testing, coordinates engineering resources, and advises customers on product capabilities. The role bridges customer environments, technology, product strategy, and integration while supporting sales quota attainment and providing product-development feedback. Up to 75% travel is required.

Generates timely and accurate quotations for highly customized products using SAP, variant configuration, and cost models. Reviews customer drawings and specifications, verifies manufacturing compliance, manages custom part revisions and engineering changes, and ensures quotation compliance with SOX, ISO, AS9100, and ITAR requirements. Collaborates with Sales, Engineering, Manufacturing, Quality, Operations, Marketing, vendors, and Master Data while meeting quotation quality, volume, and turnaround metrics.

Senior Business Intelligence Engineer responsible for designing Account 360 Medallion Architecture, integrating enterprise and telemetry data, building predictive models and enrichment pipelines, and delivering actionable insights. The role uses Python, R, SQL, machine learning, NLP, and process mining to analyze device usage, customer workflows, and product friction. Responsibilities include rapid data-product deployment, stakeholder collaboration, sprint-based workload management, cross-training, technical debt reduction, and up to 15% travel.

Lead technical talent acquisition for R&D and corporate roles by partnering with hiring managers, developing recruiting strategies, sourcing candidates through diverse channels, building talent pipelines, coordinating recruiting events, promoting diversity, posting jobs, and delivering a strong candidate experience.

Generates revenue by following up with inbound marketing leads, managing end-user and distributor relationships, and driving consumable sales. Conducts consultative selling, recommends printer hardware updates, provides virtual product demonstrations, schedules site visits, follows up on quotes, supports competitive product comparisons, tracks activities in Salesforce, and uses sales enablement tools to support quotas and orders.

Conduct high-volume outbound calls and email outreach, engage prospective customers, qualify leads, identify needs, schedule appointments for sales representatives, maintain accurate CRM records, track pipeline activity, develop product knowledge, and handle initial objections using consultative communication.

Leads risk-based financial audits, operational assessments, and strategic special projects. Evaluates compliance, procedures, internal controls, and management remediation efforts; prepares audit workpapers for external audit; collaborates with the Internal Audit Manager and global business leaders while maintaining objectivity and confidentiality.

Assist with developing, testing, and maintaining RESTful API integrations, automated workflows, and AI-enabled business tools. Monitor integrations, troubleshoot errors, track performance, maintain documentation, write test scripts, and support business teams with technical integration needs under the mentorship of an API and Automation Specialist.