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Lead product strategy and roadmaps for complex payments and value-added solutions. Drive initiatives from concept to launch, perform market and customer research, build business cases and pricing, and collaborate with engineering, sales, and partners to ensure product-market fit and adoption.

Design, build and deliver scalable web applications and RESTful APIs for K-12 payment solutions. Drive software quality, troubleshoot production issues, influence technical decisions, and ensure enterprise-ready delivery from concept to production.

Develop and enhance custom NetSuite warehouse management applications. Build SuiteScript 2.x solutions, support integrations (Salesforce, MuleSoft, Azure Service Bus, carrier APIs), ensure accurate inventory, fulfillment and accounting transactions, and manage code releases, testing, deployment, and issue resolution.

The Senior Product Manager will enhance the B2B Embedded Payments product, manage cross-functional teams, and ensure API integration and user experience align with business objectives.

Provide end-user technical support for desktops, laptops, peripherals, operating systems, and enterprise applications. Manage ITSM request queues, image and configure devices, maintain Active Directory objects, update asset records, deliver replacement equipment, and follow documented procedures to resolve incidents within service levels.

Support corporate legal team by preparing, reviewing, and maintaining legal documents and corporate records; conduct legal research; assist with litigation, regulatory, compliance, IP, and records management; coordinate with stakeholders and external counsel; manage deadlines and reporting; serve as Georgia Notary Public when needed.

Supports change risk management and control governance across business and technology initiatives. Identifies risks and control gaps, documents decisions and remediation activities, coordinates stakeholders, monitors actions and trends, improves audit readiness, and advances governance processes. The role requires strong analysis, communication, documentation, prioritization, and collaboration across business, technology, operations, legal, compliance, and risk functions.

Drive risk-informed change across strategic initiatives by integrating risk and control requirements into delivery plans. Guide stakeholders through risk reviews, improve audit readiness and control effectiveness, maintain governance records, identify process improvements, and promote accountability across business, product, technology, and operations teams.

Manage B2B partners as the primary contact, providing advanced support for payment products, integrations, authorizations, settlements, reporting, onboarding, and POS devices. Build relationships, resolve complex issues, coordinate escalations with internal teams, document interactions, monitor service metrics, identify recurring problems, improve workflows, and develop partner documentation and training materials.

Leads business growth by identifying markets, partnerships, revenue opportunities, and expansion strategies. Builds relationships with ISOs and independent agents, negotiates commercial terms, analyzes market and customer intelligence, evaluates financial viability, supports mergers and acquisitions, and drives initiatives that improve business performance and growth. The role is primarily remote in the United States with occasional on-site presence.