Provide first-line IT support: triage tickets, resolve entry-level software/hardware and basic network issues, assist with device setup and account administration, document fixes, and follow security protocols. Part-time, onsite-hybrid intern role providing hands-on helpdesk experience.

Lead and scale IT infrastructure and operations across on-premises, cloud, and data centers. Own systems availability, networking, backups, service desk, security operations, vendor/budget management, incident response, and compliance; mentor teams and drive projects to meet business and regulatory requirements.