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The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Manage and grow strategic channel partnerships in the automotive industry: drive partner adoption of Tekmetric, evaluate and execute revenue opportunities, negotiate deals and contracts, coordinate internal stakeholders, and maintain C-level relationships to scale partnership programs.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

The Director of People Partnerships will develop a people partnership framework, manage a small team, and work closely with senior leadership to enhance organizational capability and team health through strategic people initiatives.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

The People Partner will develop leaders, enhance team performance, navigate organizational health, drive business outcomes, and collaborate cross-functionally on talent initiatives.

The Manager of Product Support leads the support department, ensuring customer satisfaction and operational efficiencies while managing critical escalations and collaborating across teams.

Design, deliver, and continuously improve structured onboarding programs for Revenue roles. Administer the LMS, manage AI role‑play content, track new‑hire progress, build manager coaching plans, partner with Revenue leaders, and support promotional readiness and reporting.

As a People Operations Coordinator, you'll coordinate recruitment, streamline onboarding processes, manage HR logistics, and enhance employee engagement at Tekmetric.