Top Tech Jobs & Startup Jobs

Provides senior-level escalation support for complex enterprise application issues, including root cause analysis, incident resolution, release validation, and on-call coverage. Partners with development, infrastructure, product, and business teams; mentors support analysts; maintains runbooks and knowledge articles; and improves ticketing and support processes. Uses AI-assisted diagnostics, automation, log analysis, and documentation tools to increase support efficiency and quality.

Designs, configures, and optimizes Microsoft Dynamics 365 Finance & Operations and connected enterprise systems. Translates business requirements into functional solutions, integrates Power Platform and AI capabilities, and builds reusable prompts, workflows, and agent-based automations. The role also supports governance, security, testing, monitoring, reporting, user enablement, and continuous improvement across finance and operational workflows.

Leads a distributed team of 10+ engineers responsible for full-stack contract cancellation and claims payment platforms. Oversees delivery, reliability, modernization, incident response, technical debt reduction, and engineering standards across frontend and backend systems. Partners with Finance, Claims Operations, Product, vendors, and offshore teams while promoting GenAI-assisted development, automated testing, CI/CD, observability, security, and compliance. Provides coaching, performance management, and career development for engineering staff.

Leads a software engineering team while contributing hands-on to architecture, design, and implementation of Java and Spring Boot microservices. Develops cloud-native APIs on AWS, establishes engineering standards, implements CI/CD and observability practices, and guides scalable distributed-system solutions. Mentors engineers through reviews and pair programming while collaborating with product and architecture teams. The role also supports API governance, event-driven architectures, generative AI integrations, performance optimization, and agile delivery.