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Serve as the primary technical partner for public safety agencies to deploy, integrate, and optimize Axon’s software and device ecosystem. Troubleshoot issues, manage escalations, coordinate cross-functional teams, drive adoption and training, support data/reporting needs (Power BI/SQL), and provide feedback to Product and Engineering to improve customer outcomes and operational workflows.

Serve as the primary technical partner for public safety agencies, supporting software deployments, troubleshooting, integrations, onboarding, adoption, training, and operational improvements. Manage escalations, coordinate root-cause analysis across teams, monitor customer health and adoption metrics, and provide product feedback. Work onsite with customers as needed and use tools such as Power BI and SQL to support reporting, data integrations, and workflow visibility.

Serve as the primary technical contact for public safety agencies to deploy, adopt, and operate Axon software and integrated solutions. Troubleshoot complex issues, coordinate escalations, support deployments and training, drive adoption and workflow improvements, deliver data-driven insights using Power BI/SQL, and provide feedback to Product and Engineering to improve customer outcomes.

Serve as the primary technical partner for public safety agencies, supporting software deployments, troubleshooting, integrations, adoption, training, and operational improvements. Collaborate with Product, Engineering, Support, and deployment teams to resolve escalations, monitor customer health, analyze data, and improve workflows. Conduct onsite customer engagements, deliver technical education, support critical incidents, and provide feedback that enhances Axon products and customer outcomes.

Senior Marketing Designer developing brand campaigns, product-launch creative, sales materials, social content, event environments, and experiential design. The role creates scalable visual systems, style frames, and multimedia direction; collaborates with marketing, product, sales, and communications teams; uses AI creative tools; and provides art direction and design leadership across print, digital, motion, and physical spaces.

Leads brand and campaign design across product launches, sales materials, social content, events, experiential environments, and multimedia. Develops scalable visual systems, style frames, and environmental designs; directs motion and video executions; uses AI creative tools to accelerate concept development; collaborates with marketing, product, sales, and communications teams; and helps govern visual identity standards while directing and mentoring designers.

The Senior Marketing Designer develops campaign, brand, product launch, sales, social, event, and experiential creative. Responsibilities include creating scalable visual systems, environmental designs, style frames, and multimedia direction; art directing motion and video teams; using AI creative tools; collaborating with marketing, product, sales, and communications stakeholders; and helping govern visual identity standards. The role also directs design projects and supports team development.

Designs and executes RF test plans for wireless devices, measuring OTA and conducted performance across cellular, Wi-Fi, Bluetooth, and GNSS technologies. Operates specialized RF equipment, analyzes test data, debugs device and circuit issues, supports field evaluations, and assists with regulatory pre-certification and formal certification. Collaborates with design teams, external laboratories, and global partners to resolve issues and ensure products meet performance, reliability, and compliance requirements.

Own global employee lifecycle processes across R&D, including onboarding, offboarding, employee relations, performance management, compliance systems, reporting, and data governance. Advise leaders on employee relations and risk mitigation, support People Operations initiatives, and improve HR workflows through AI, automation, and process optimization. Serve as a Workday and HR systems superuser while managing sensitive employee matters and cross-functional partnerships.

Leads architecture and development of highly available, real-time cloud, web, and mobile systems for emergency response applications. Integrates geolocated device data, media feeds, partner information, and notifications into performant mapping experiences. Provides technical leadership across teams, reviews designs and code, guides strategic engineering initiatives, and mentors senior engineers and emerging technical leaders while collaborating with Product and Design.