Administer Microsoft 365, Windows endpoints, Intune, LAN/WAN infrastructure, VPNs, and Ubiquiti UniFi networks. Provide hands-on end-user support and troubleshoot network-connected manufacturing, IoT, and printing equipment. Maintain security, access controls, documentation, inventories, and standard operating procedures. Collaborate with remote IT staff, vendors, maintenance, and production teams on upgrades, issue resolution, reliability improvements, and user training.