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Provides clerical and office support for multiple care network locations, including mail handling, filing, scheduling, supply and equipment coordination, report generation, data entry, documentation tracking, correspondence routing, referral creation, and administrative assistance. Maintains confidentiality, supports case management and leadership staff, coordinates with vendors and building services, and ensures compliance with organizational policies, licensing requirements, and applicable regulations.

Leads the organization-wide training function, including curriculum design, instructional delivery, leadership development, succession planning, compliance training, LMS administration, quality evaluation, and training logistics. Supervises training staff, manages department resources and budgets, coordinates with organizational leaders, tracks training completion and effectiveness, and ensures regulatory and accreditation requirements are met.

Supports employee learning programs by developing and updating instructor-led, eLearning, and blended training. Facilitates classes, maintains LMS content and training records, schedules courses, tracks completions, prepares compliance reports, and collaborates with subject matter experts and LMS administrators. Ensures curriculum meets licensing, accreditation, contractual, and regulatory standards while incorporating adult learning principles and organizational policies.