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Supports claims operations through payment reconciliation, salvage and recovery tracking, dealer licensing audits, commission processing, reporting, claims administration, correspondence management, and SOP development. Resolves operational and customer issues, maintains claims and agreement records, assists with compliance activities, and supports employee training and workflow improvements.

Leads Kubota’s national accounts business, overseeing sales, business development, government expansion, and operations. Drives profitability, account growth, rental program optimization, remarketing, asset disposal, collections, and customer satisfaction. Establishes performance metrics, strengthens partner relationships, and coordinates cross-functional execution. Requires extensive sales or business development experience, leadership capability, strategic planning, negotiation skills, and 50–60% travel.