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Directs marketing and sales operations for independent living residences, including occupancy development, advertising, referral programs, events, sales goals, budgeting, lead management, CRM data entry, reporting, and team supervision. The role manages Residency Counselors and marketing staff while coordinating with senior leadership to ensure prospect follow-up and execution of annual marketing strategies.

Leads independent living sales and outreach for Green Hills by building relationships with prospective residents, families, and referral partners. Responsibilities include developing sales strategies, conducting tours and presentations, managing leads and move-in progress, reporting results, and partnering with internal teams to deliver smooth move-in experiences. The role requires strong communication, relationship-building, service orientation, and a real estate license or willingness to obtain one.

Supports finance operations through resident billing, accounts receivable, collections, cash deposits, file audits, census management, and refund administration. Processes statements, maintains resident profiles, enters admission and contract data, resolves billing inquiries, and assists with month-end close, G/L reporting, regulatory processes, special projects, and budgeting. Provides customer service while handling confidential financial information.

Corporate Communications Interns support internal and external communications, media relations, social media planning, digital content production, and communication campaigns. They manage multiple projects, collaborate across departments and agencies, participate in professional development, and present their work to senior leadership. The 12-week, full-time program provides mentorship and hands-on experience in a mission-driven organization.

Supports technical training initiatives through instructional content development, training delivery, LMS administration, needs assessment, quality assurance, project coordination, research, and outcome measurement. The intern collaborates with IT, business users, subject matter experts, vendors, and internal teams while helping develop a business case and present project results to senior leadership.

Provides strategic, financial, and administrative support to Finance and Development leaders. Responsibilities include budget tracking, financial analysis, reporting, executive scheduling, travel coordination, meeting planning, vendor contract negotiation, presentations, project leadership, calendar management, meeting minutes, and follow-up on action items.

Manages onsite accounting, billing, accounts receivable, vendor relationships, accruals, financial reporting, compliance, and resident financial support for a senior living community. Partners with executive and regional finance leaders to resolve issues, analyze variances, support forecasting, maintain accurate records, and ensure alignment with centralized finance teams.

Directs marketing and sales for independent living residences, including occupancy development, annual marketing planning, advertising, referral development, events, lead generation, budgeting, CRM administration, prospect follow-up, reporting, and team performance. The role leads Residency Counselors and marketing staff while collaborating with executive leadership to achieve sales and occupancy goals.

Processes bi-weekly payroll for retirement community employees, maintains payroll and personnel records, handles payroll taxes, benefits, deductions, garnishments, and employee costing. Assists with tax reconciliations, W-2 preparation, client billing inquiries, general ledger reconciliations, and payroll reporting. Ensures compliance with client policies and federal, state, and local regulations while maintaining confidentiality and accuracy.

Provides technical support and customer service across corporate and community locations. Troubleshoots Windows devices, Microsoft 365, user accounts, networks, peripherals, conference room technology, and endpoint security solutions. Manages service tickets, account access, documentation, user training, and escalations while supporting ITSM processes and continuous improvement. Participates in on-call and technology support rotations and assists with technical projects.