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Provides advanced technical support to OEM partners and customers by troubleshooting escalated issues, explaining root causes and workarounds, reproducing bugs with engineering, validating fixes, and documenting solutions. Identifies recurring pain points for product improvement and supports customer deployments onsite through training, troubleshooting, and feedback collection. Requires strong communication, technical problem ownership, and willingness to travel up to approximately 50%.

Develop and manage robotics controls and motion-planning software for autonomous mobile robots. Responsibilities include creating subsystem roadmaps, leading execution, conducting design and code reviews, testing software on robots, analyzing logs, integrating sensors, and evaluating planning algorithms. The role requires production-level C/C++ development in Linux environments and expertise in global and local planning techniques, including A*, D*, model predictive control, Lie-based controls, and motion primitives.

Develop and debug production autonomy software across localization, SLAM, motion planning, perception, sensor fusion, point clouds, and fleet logic. Extend deployed robotic systems, diagnose cross-layer failures using logs and replay tools, contribute to architecture, and collaborate with hardware, cloud, controls, commercial, and customer teams. The role requires strong C++ or Python development in Linux, sound debugging and architectural judgment, and clear communication.

Develop high-performance C++ services running on industrial robots and connecting them securely to AWS IoT Core. Build bidirectional networking, telemetry, command, state-management, and multi-robot synchronization capabilities. Optimize software for resource-constrained environments, collaborate on cloud and platform APIs, troubleshoot fleet issues, and contribute to distributed systems, code reviews, documentation, and technical designs.