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Directs regional sales operations for material handling products, including new and used equipment, rentals, and allied products. Manages sales staff, territory growth, profitability, budgets, market share, customer accounts, collections, supplier relationships, training, performance evaluations, and sales planning. Requires industrial sales experience, strong business and people-management skills, a valid driver’s license, Microsoft Office proficiency, and at least 20% travel.

Owns Salesforce Marketing Cloud and Data Cloud, including data integrations, audience segmentation, customer journeys, email campaigns, automation workflows, testing, deliverability, and performance reporting. Develops data-driven omnichannel marketing strategies, analyzes campaign KPIs, troubleshoots platform issues, and collaborates with marketing, IT, sales, and divisional teams. The role requires technical Salesforce expertise, creative and design sensibility, strong analytics, and cross-functional communication.

Leads B2B ecommerce strategy, digital application adoption, customer experience, online sales growth, and Caterpillar Digital Excellence initiatives. Manages ecommerce applications, product listings, analytics, marketing campaigns, UX improvements, user acceptance testing, compliance, and cross-functional collaboration with Marketing, IT, Sales, Legal, OEM, and dealer teams. Reports performance insights to leadership and recommends strategies to improve customer adoption, retention, and online parts sales.

Supports FP&A leadership through budgeting, forecasting, KPI analysis, dashboards, variance analysis, financial modeling, and business recommendations. Reviews financial statements, supports month- and year-end close, identifies cost trends and operational drivers, and assists with internal controls. Partners with operations to improve processes, develop roadmaps, implement changes, and support training and continuous improvement initiatives.

Leads the strategy, governance, administration, compliance, and continuous improvement of company benefits programs, including health and welfare, retirement, wellness, leave, and fringe benefits. Manages vendors, renewals, annual enrollment, audits, regulatory filings, employee communications, operational metrics, and cross-functional projects. Serves as the benefits subject matter expert and escalation point while using data, automation, and process improvement to enhance employee experience, compliance, cost management, and service delivery.

The Product Support Sales Representative manages a geographic territory and grows parts and service sales for Caterpillar equipment customers. Responsibilities include identifying revenue opportunities, conducting customer outreach, managing customer relationships, promoting parts and service offerings, tracking market share, coordinating quoted and scheduled work, maintaining CRM and equipment records, and collaborating with Caterpillar representatives and internal teams. The role also requires sales reporting, territory analysis, lead follow-up, and achievement of revenue and market-share goals.

Drives Service, Rental, Used Equipment, and related revenue within an assigned territory. Identifies prospects, conducts outreach and customer meetings, develops relationships, prepares quotes, manages opportunities in Salesforce, and coordinates with sales, service, rental, and used-equipment teams through the sales process. Provides material-handling solutions, supports customers, monitors market activity, and pursues sales targets through daily field travel and account engagement.

Manages and grows assigned customer accounts by identifying sales opportunities for material handling equipment, service programs, rentals, parts, and maintenance contracts. Develops account plans, proposals, estimates, presentations, product demonstrations, RFP responses, and financing solutions. Advises customers, analyzes business needs and equipment ROI, tracks interactions in CRM systems, monitors market trends, and collaborates with internal teams to deliver profitable solutions.

Designs, costs, documents, and supports automated warehouse systems from concept through system acceptance. Partners with account managers, customers, project managers, OEMs, vendors, and service teams to develop technical solutions involving conveyors, robotics, AS/RS, AMRs, controls, and software integrations. Owns system requirements, technical documentation, testing, commissioning, issue resolution, vendor accountability, project constraints, and customer communication.

Drives Service, Rental, Used Equipment, and related revenue through prospecting, cold calling, customer meetings, quoting, relationship development, and solution selling. Manages opportunities across an assigned territory, coordinates with sales, service, rental, and used-equipment teams, maintains Salesforce activity records, analyzes market and business intelligence reports, and supports customers throughout the sales and after-sales process. Daily travel to customers is required.