Coordinates telephone and online customer inquiries, identifies vehicle sales opportunities, schedules showroom appointments, records lead activity in the CRM, conducts assigned prospecting calls, and provides product information. The representative works with the BDC team to deliver a strong customer experience, meet sales goals, and support new and used vehicle sales. A valid driver’s license and clean driving record are required.

Coordinates telephone and online customer inquiries, identifies automotive sales opportunities, schedules showroom appointments, conducts prospecting calls, records lead activity in the CRM, and supports the BDC sales team. Provides customer-focused communication, explains vehicle products and features, and works toward sales goals while following company policies and safety standards.

Guide customers through vehicle purchases by presenting vehicle features, options, pricing, financing, and accessories. Conduct test drives and vehicle walk-arounds, follow up with prospective and prior customers using dealership management systems, attend product training, meet sales goals, and maintain compliance with company policies and safety standards.