Top Tech Jobs & Startup Jobs

Accept passenger trip reservations by phone, collect and enter accurate trip and passenger information, negotiate scheduling times, provide service guidance, handle follow-up calls and cancellations, maintain customer records, and communicate with scheduling, dispatch, and vehicle operations staff. The role requires strong customer service, communication, decision-making, multitasking, attendance, confidentiality, and computer skills in a call center environment.

Provides rider support and clerical services, including reconciling driver manifests, entering data in Trapeze, taking reservations, answering inquiries, assisting with applications, preparing eligibility letters and prepaid tickets, and supporting accounting. Requires strong customer service, communication, organization, data-entry, ten-key, Excel, multitasking, and teamwork skills in a fast-paced office environment.

Accept passenger trip reservations, collect and enter scheduling information, provide transportation service guidance, update passenger records, coordinate cancellations and schedule changes, and communicate with dispatch and operations staff. The role requires strong bilingual English and Spanish communication, customer service, data entry, computer, telephone, multitasking, decision-making, and recordkeeping skills in a fast-paced environment.

Accept passenger trip reservations, collect and enter scheduling information, update passenger records, explain transportation services, coordinate cancellations and schedule changes, and communicate with dispatch and operations staff. The role requires strong English and Spanish communication, customer service, data entry, multitasking, computer proficiency, accurate recordkeeping, and reliable attendance in a fast-paced environment.

Manages the division’s operator training organization, including certification, onboarding, safety, remedial, and development programs. Oversees curriculum implementation, compliance, quality assurance, training KPIs, audits, continuous improvement, and stakeholder communication. Leads training staff and ensures programs meet client, regulatory, and internal standards while supporting recruitment and retention of drivers, trainers, supervisors, and managers.

High-volume Recruiter managing end-to-end hiring for a paratransit facility. Responsibilities include sourcing and interviewing candidates, managing ATS records and talent pools, partnering with hiring managers, coordinating background checks and onboarding, negotiating offers, tracking recruiting metrics, and ensuring a positive candidate experience. The role requires strong communication, recruiting process expertise, ATS proficiency, DOT compliance knowledge, and familiarity with transportation recruiting.

Manages local human resources operations, including recruiting, hiring, retention, personnel records, payroll and benefits administration, employee relations, compliance, performance reviews, training documentation, and union liaison duties. Partners with operational leaders to forecast staffing needs and improve employee satisfaction. Serves as the location’s EEO and affirmative action officer while ensuring compliance with company, client, state, and federal employment requirements.

Manages daily operations for a transportation contract, including team leadership, staffing, training, safety compliance, client communication, audits, operational metrics, policy adherence, and employee relations. Ensures on-time performance and delivery of annual business plans while maintaining contractual, regulatory, and company requirements.

Supports the corporate database environment by managing SQL Server maintenance plans, monitoring performance and scheduled jobs, handling backups and restores, and developing databases, queries, views, jobs, and stored procedures. Coordinates with web and report developers, manages database releases across staging and production, documents processes, and provides occasional after-hours support for critical outages.

Provides help desk, desktop, server, network, telephone, and transit technology support for local operations. Manages Trapeze software, servers, databases, Active Directory, infrastructure, tickets, disaster recovery, vendors, and IT projects. Develops technology investment plans, controls costs, maintains documentation, and communicates with client agencies and IT departments regarding service updates and reports.