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Manages customer credit and rent-to-own renewals while supporting store revenue, retention, and customer service goals. Responsibilities include explaining rental agreements, developing collection skills, coordinating deliveries and service calls, leading sales representatives, maintaining inventory and vehicles, preparing products for rental, and overseeing daily store operations when the manager is absent. The role requires customer engagement, compliance with company policies and applicable laws, and occasional product assembly, repair, and refurbishment.

Manages customer credit and rent-to-own renewals while delivering strong customer service, explaining rental agreements, supporting collections, and promoting retention. Leads store staff and sales representatives when needed, coordinates deliveries and service calls, maintains inventory and vehicles, and ensures products are repaired and rent-ready. The role also supports revenue growth, store operations, compliance with policies and laws, and customer relationship development.