Top Tech Jobs & Startup Jobs

Coordinate and improve ITSM processes for a federal customer, focusing on incident, service request, and change management. Administer and update ServiceNow workflows, configurations, classifications, and self-service capabilities. Collaborate with government stakeholders and technical teams to implement enhancements, conduct impact and risk assessments, and complete post-implementation reviews. The role requires ITIL expertise, Secret clearance, and occasional travel.

Manages recruiting and staffing across Team Empower AI during transition operations. Coordinates staffing requirements, workshare assignments, candidate tracking, PRRC meetings, resume screening, interviews, hiring procedures, onboarding, and relationships with program managers, recruiters, and subcontractor partners. The role also supports candidate deconfliction and develops job requisitions for federal program staffing needs.

Provides remote enterprise IT service desk support for GSA users, resolving and documenting tickets involving Windows, email, directories, applications, hardware, smartphones, passwords, printing, and network connectivity. Coordinates escalations and fixes with other teams, maintains audit trails and performance records, supports VIP and executive users, and helps lead enterprise issue resolution. The role requires strong customer service, technical troubleshooting, clear communication, and willingness to work varied shifts.

Coordinates operational communications, advisories, standard operating procedures, directives, and outage notifications for a government IT environment. Manages notification plans, repositories, distribution lists, service portals, banners, blogs, email, and collaboration channels. Communicates critical incidents and supports planned deployments and releases. Develops automation solutions integrating ServiceNow, Office 365, NewBridge, and RingCentral for real-time incident and service updates.

Provides enterprise systems administration and operations support for classified NIPRNET, SIPRNET, JWICS, and SAP environments. Manages VMware virtualization, VDI, Windows Server, RHEL, SQL, SAN, backups, storage replication, workstation images, system recovery, upgrades, and application deployments. Ensures DoD STIG compliance, maintains infrastructure integrity, documents work in ServiceNow, and supports approximately 400 users and 150 SAP users.

Designs, deploys, modernizes, and maintains hybrid physical, virtual, and cloud infrastructure for Department of State systems. Responsibilities include Infrastructure as Code, containerization, automated provisioning, configuration-drift remediation, Windows and Linux platform support, cloud compliance, security audits, capacity management, vendor coordination, and adoption of converged or hyperconverged infrastructure.

Designs, develops, and maintains hybrid VPC and global IT infrastructure for a federal customer. Assesses architecture impacts, migration risks, supportability, standards compliance, and technology options. Produces architecture diagrams, risk analyses, recommendations, and infrastructure standards documentation. Collaborates with stakeholders, review boards, committees, and working groups while supporting long-range planning, governance, service consolidation, and improved infrastructure delivery.

Provides on-site systems administration support for Department of State offices. Installs, maintains, monitors, patches, and secures servers, network devices, workstations, applications, databases, and user accounts. Handles backups, restores, upgrades, equipment retirement, incident and service-request resolution through ServiceNow, configuration changes, performance monitoring, topology diagrams, and technical documentation. Requires Secret clearance, 2+ years of experience, an associate degree or equivalent, and occasional travel.

Provides on-site systems administration for Department of State offices, managing servers, network equipment, workstations, applications, databases, patches, security controls, backups, upgrades, incidents, configuration changes, documentation, and system monitoring. The role also coordinates projects, reports system status, addresses operational risks, and supports hardware and software lifecycle activities.

Provides on-site systems administration for Department of State offices. Supports installation, maintenance, monitoring, security patching, Active Directory, virtualization, databases, backups, incident resolution, configuration changes, hardware and software upgrades, system performance monitoring, topology diagrams, and technical documentation. Works with the SA lead to maintain secure, available, and effective IT systems while supporting testing, evaluation, and customer service requests.