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Provides on-site systems administration for Department of State offices, managing hardware, applications, servers, networks, databases, patches, security controls, backups, incidents, configuration changes, documentation, monitoring, upgrades, and technical support. Coordinates projects, vendors, equipment retirements, and risk reporting while maintaining system availability, security, and performance.

Provides on-site systems administration for Department of State offices. Installs, maintains, monitors, patches, and secures servers, network equipment, workstations, applications, databases, and virtual environments. Manages user access, backups, incident resolution, configuration changes, upgrades, documentation, system performance, and technical support while coordinating projects and reporting operational risks.

Provides on-site systems administration for Department of State offices, managing servers, network equipment, workstations, applications, databases, patches, security controls, backups, upgrades, and equipment retirement. Resolves incidents and service requests through ServiceNow, documents configurations and topology, monitors system performance, coordinates projects, and reports operational risks. Requires 5+ years of experience, a bachelor’s degree, and Secret clearance.

Provides on-site systems administration for Department of State offices, managing hardware, applications, servers, networks, databases, patches, security controls, backups, upgrades, incidents, configuration changes, monitoring, documentation, and technical support. Coordinates projects, vendors, equipment retirement, status reporting, and risk escalation while maintaining system availability, security, and performance.

Supports more than 200 legacy and new applications in a hybrid VPC and global network environment. Manages user access, application installation, deployment, troubleshooting, maintenance, monitoring, patching, emergency changes, and performance. Implements DevOps and self-healing practices to improve reliability and reduce downtime. Manages application certifications and renewals in coordination with Tier III teams to support Authority to Operate readiness.

Administer and maintain enterprise collaboration platforms, including SharePoint Online, Microsoft Teams, and other Microsoft 365 services. Manage sites, permissions, audit logs, site collections, lists, libraries, add-ins, and troubleshooting. Support platform transitions, monitor system health and compliance, implement AI-driven monitoring tools, review logs, and maintain technical guides, knowledge articles, and SOPs for Department of State users.

Leads execution of a large federal IT Operations and Maintenance program supporting Department of State systems and geographically dispersed staff. Oversees personnel, technical delivery, quality, budgets, schedules, contract administration, financial performance, government communications, and continuous improvement. Manages program risks and issues, supports business development and proposal activities, and drives strategic growth. Requires frequent stakeholder engagement, occasional travel, and work in secure government facilities.

Supports Information Systems Security Officer activities and information assurance compliance for Department of State IT environments. Maintains security documentation, diagrams, procedures, logs, and reports; supports control testing, audits, assessments, Assessment and Authorization activities, POA&M remediation and tracking, configuration compliance, Group Policy Object management, and network segmentation. Requires a Secret clearance, Security+ certification, five or more years of experience, and occasional travel.

Provides on-site systems administration for Department of State offices, managing servers, networks, workstations, applications, databases, patches, security controls, backups, upgrades, incidents, configurations, monitoring, documentation, and technical support. Coordinates vendors and internal projects, maintains system topology, reports status, and escalates operational risks affecting IT services.

Provides enterprise patch management and security update operations for Department of State IT systems. Responsibilities include overseeing patch processes, deploying and testing updates, maintaining the patch FTP site, monitoring compliance, remediating deployment failures, ensuring antivirus compliance, troubleshooting incidents, and maintaining ITIL-aligned standard operating procedures. The role requires a Secret clearance, Microsoft endpoint administration expertise, and up to 10% travel.