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Supports architecture, engineering, administration, and design for a secure DHS infrastructure environment. Responsibilities include cloud and hybrid infrastructure integration, platform monitoring, troubleshooting, performance optimization, incident response, security and compliance, DevSecOps and CI/CD support, technical documentation, and continuous infrastructure improvement.

Develop KPI frameworks, track SLA performance, analyze operational data and alerts, and produce recurring reports for a federal and DoD-aligned mission environment. Validate and reconcile data across sources, support dashboard and engineering teams, identify trends and anomalies, and provide actionable insights and executive summaries. The role also maintains reporting standards, documents analytical processes, and supports operational and leadership decisions.

Develop, administer, and maintain SharePoint and Power Platform solutions for enterprise collaboration, workflow automation, and business process modernization. Responsibilities include building SharePoint sites, web parts, workflows, and integrations; developing Canvas and Model-driven Power Apps; creating Power Automate workflows; connecting applications to SQL, Dataverse, SharePoint, and APIs; troubleshooting performance and errors; and maintaining secure, stable environments.